Privacy policy (website & App)
WHO WE ARE
Our website address is https://freshr.me & https://freshr.ca
Our application goes by Freshr on App Store & Play Store
Links to stores
IOS App Store: https://apps.apple.com/in/app/freshr/id6473525545
Android Play Store: https://play.google.com/store/apps/details?id=com.freshr.freshrapp
COMMENTS
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
MEDIA
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
COOKIES
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
WHO DO WE SHARE YOUR DATA WITH
If you request a password reset, your IP address will be included in the reset email.
HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
WHAT RIGHTS DO YOU HAVE OVER YOUR DATA
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
WHERE YOUR DATA IS SENT
Visitor comments may be checked through an automated spam detection service.
Freshr.me (the “Site”) is owned and operated by Freshr Inc. We can be contacted at: info@freshr.me
Purpose
The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:
1. The personal data we will collect
2. Use of collected data
3. Who has access to the data collected
4. The rights of Site users
5. The Site’s cookie policy
This Privacy Policy applies in addition to the terms and conditions of our Site.
Consent
By using our Site users agree that they consent to:
1. The conditions set out in this Privacy Policy; and
2. The collection, use and retention of the data listed in this Privacy Policy
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed without notifying you first.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
1. First and last name
2. Email address.
This data may be collected using the following methods:
1. Subscription.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data. What we disclose in this Privacy Policy, and the data we collect when the user performs certain functions may be used for the following purposes:
1. Communication
Who We Share Personal Data With
Employees:
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We Will not sell or share your data with other third parties: except in the following cases:
1. If the law requires it
2. If it is required for any legal proceeding
3. To prove or protect our legal rights and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site: please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose for the data to be collected has been achieved.
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
In order to protect your security: we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.
While we take all reasonable precautions to ensure that user data is secure and that users are protected: there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
International Data Transfers
We transfer user personal data to the following countries:
1. Canada
2. United States
When we transfer user personal data we will protect that data as in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.
Children
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age: the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parents or guardian may contact our privacy officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your data: how we have used your data: if we have disclosed your personal data and to whom we disclosed your personal data: or if you would like your data to be deleted or modified in any way, please follow the following steps.
How to Opt-Out of Data Collection Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete or Challenge the Data Collected section: we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified :
1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking “unsubscribe” on the bottom of any marketing email.
Cookie Policy
A cookie is a small file: stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can be notified each time a cookie is transmitted. You can also to disable cookies entirely in your internet browser:
but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
1. Functional cookies
Functions are used to remember the selections you make on our Site so that your selections are saved for your next visits.
2. Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site for example data on the content you access: how long you stay on our Site, etc; and
3. Targeting cookies
Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our
data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any If necessary, we may notify users by email of changes to this Privacy Policy.
Contact Information
If you have any questions, concerns or complaints you can contact our privacy officer:
info@freshr.me
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Freshr's App Privacy Policy
*Last Updated: [Feb, 12 2024]*
Welcome to Freshr! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform. By using Freshr, you agree to the terms outlined in this policy.
**1. Information We Collect**
a. **User Information:** When you register on Freshr, we collect information such as your name, email address, and other details to create and manage your account.
b. **Booking Information:** Details of services booked, including time, location, and preferences, are collected to facilitate efficient service delivery.
c. **Payment Information:** For payment processing, we collect necessary information, such as billing details, which is handled securely through our payment partners like Stripe.
d. **Communication:** We may collect information from your communications with service providers, hosts, or Freshr support to improve our services.
**2. How We Use Your Information**
We use the collected information for the following purposes:
a. **Service Provision:** Facilitating the booking and delivery of services through our platform.
b. **Communication:** Providing updates, responding to inquiries, and facilitating communication between users.
c. **Payment Processing:** Processing payments for services booked through Freshr.
d. **Improvement of Services:** Analyzing user feedback and behavior to enhance and personalize our services.
**3. Information Sharing**
We may share your information in the following circumstances:
a. **Service Providers and Hosts:** Sharing necessary details with service providers and hosts to facilitate booked services.
b. **Legal Compliance:** Disclosing information as required by law or in response to legal requests.
**4. Use of Third-Party Services**
a. **AWS (Amazon Web Services):** We utilize AWS for server hosting, adhering to AWS's standard practices for data security and privacy.
b. **Firebase:** We use Firebase for push notifications and analytics, following Firebase's standard practices for data security and privacy.
c. **MongoDB:** Our database is hosted on MongoDB, and we adhere to MongoDB's standard practices for data security and privacy.
d. **Stripe:** For payment processing, we use Stripe and adhere to their standard practices for data security and privacy.
**5. User Rights and Choices**
a. **Access and Correction:** You can access and correct your account information through the Freshr platform.
b. **Communication Preferences:** You can manage your communication preferences through your account settings.
**6. Data Security**
We prioritize the security of your information:
a. **Secure Transactions:** Your payment information is processed securely through our trusted payment partners like Stripe.
b. **Encryption:** We use encryption to protect data during transmission and storage.
**7. Changes to this Privacy Policy**
We may update this Privacy Policy to reflect changes in our practices. Continued use of Freshr after such updates constitutes acceptance of the revised policy.
**8. Contact Us**
For any questions or concerns regarding this Privacy Policy, please contact us at [info@freshr.me].
By using Freshr, you acknowledge that you have read, understood, and agreed to this Privacy Policy.